FAQ | COZY COMFORTS HOTEL

Q. What are the check-in and check-out times?

A.

Check-in is from 3:00 PM, and check-out is until 10:00 AM.
Details may vary depending on the plan, so please check your reservation details for more information.

Q. I might be checking in late; is that okay?

A.

If your arrival will be later than the scheduled time, please contact us in advance.

Q. I might be checking in late; is that okay?

A.

Availability depends on room vacancies.

Please contact us in advance if you have any requests.

Additional charges may apply.

Q. Is there a parking lot?

A.

We have a paid parking lot available.

Parking is available on a first-come, first-served basis. If the parking lot is full, please use a nearby parking lot.

Please contact us for pricing information.

Q. Is Wi-Fi available?

A.

Free Wi-Fi is available throughout the hotel and in guest rooms.

Q. Please tell me about the guest room amenities.

A.

Please inquire about the amenities we provide.

Q. Do you have non-smoking rooms?

A.

This building is entirely non-smoking.

Q. Can I send my luggage in advance?

A.

Yes, it is possible.

Please include your check-in date and reservation name when sending your order.

Q. Can I leave my luggage before check-in or after check-out?

A.

We will hold it for you at the front desk.

Please feel free to ask us anything.

Q. When do cancellation fees apply?

A.

It varies depending on the accommodation plan.

Please check the cancellation policy displayed when you make your reservation.